Refund policy

Shipping

All orders are shipped within 1-2 business days. You will receive emails confirming both the receipt and subsequent shipment of your order. Shipping is free on orders over $49.99, otherwise shipping is calculated upon checkout. We offer USPS First Class shipping and packages typically arrive in 3-5 business days.

Now that you have your Elixir Patch...

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right!

Elixir Patch products are non-returnable items as they are personal care goods.

Contact us via email at info@patchelixir.com or call us at 212-220-3957.